Close on the heels of the reports that announced Nexus and Galaxy devices as the only recommended Android devices that are secure and can withstand most of the malware attacks, salesforce has revealed that it will only be supporting these devices for it salesforce1 app to avoid the” development hell of android”.
“Due to the wide array of available Android devices, we are targeting our support to a select number of Android devices to continue improving our overall Salesforce1 for Android user experience,” the company said in the support document.
This decision was taken after careful consideration of the fragmentation problem that plagues the Android ecosystem. There are so many devices out there that it is virtually impossible to test the application on each and every device.
Instead, salesforce is looking toward the growing trend of supporting only the best devices on the Android platform, the Nexus and Galaxy devices in this case, to avoid the costly process of testing on thousands of Android devices as opposed to a handful of iOS devices in Apple’s ecosystem.
The operating system update process isn’t helping the Android case either. There are so many factors such as network carrier, manufacturer update, security patches, multiple models of the same device that the updates usually arrive too late, if not, they do not arrive at all on most of them making the devices vulnerable to attacks from unwanted agents.
Salesforce has mentioned that it will support Samsung Galaxy S5, S6 and S7; Samsung Galaxy Note 4; and Google Nexus 5X and Google Nexus 6P, as well as two Samsung tablets, the Galaxy Note 10.1 and the Tab A 9.7 for a foreseeable future.