The strange thing is that after so many issue with Galaxy Note 7, Samsung still thinks there is a way out to fix this phone. Though we love everything about Samsung, but Galaxy Note 7 fiasco is more than anyone imagined in the first place.
Samsung recalled the Galaxy Note 7 during last month and handed over new phones to consumers with safe batteries. But eventually it turned out, these new safe devices are not safe either. After five different cases of exploding phones, Samsung now advised all Galaxy Note 7 users to turn off their phones completely. At the same time, Samsung also halted all sales of the phone.
Samsung’s latest statement reads like this, “We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place…We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation.”
Samsung admits there is a big issue with the Galaxy Note 7. Though, we appreciate Samsung’s way of handling the situation, it would be much better if Samsung officially recalled the device.
